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MAKING A PURCHASE OF GOODS OR SERVICES ON OUR WEBSITE 4.1 Subject to Clause 5 (purchasing Subscriptions), to make a Purchase on our Website, you need to take the following steps: 4.1.1 Click on the Goods or Services you wish to Purchase; 4.1.2 Input the quantity of the Goods or Service selected that you wish to Purchase, and then click “Add to Basket”; 4.1.3 once you have finished shopping, click “checkout”, review your Order, make changes to your Order (if necessary), complete the delivery and payment details, indicate your agreement to these Terms and Conditions, then click on “Confirm Payment”; 4.1.4 You will then be transferred to our secure third party payment gateway to process your payment details. We will then send you an initial acknowledgement by email to confirm that your Order is being processed and once we have checked whether we are able to meet your Order and whether payment has been successful, We will either send you an Order confirmation by email (“Confirmatory Email”) (at which point your Order will become a Purchase and shall conclude the Contract between you and Us) or alternatively, we will confirm by email that We are unable to meet your Order. Where we are unable to accept your Order due to the requested Goods or Services (as appropriate) being out of stock or unavailable, we will aim to advise you when We expect the requested Goods or Services to be in stock/available and you will be given the opportunity to proceed with the Order. If you want to proceed with the Order notwithstanding that there will be a delay in delivery of the Goods or Services due to them being out of stock or unavailable, we will send a Confirmatory Email at which point your Order will become a Purchase and shall conclude the Contract between you and us; 4.1.5 Once the Confirmatory Email has been sent to you, we will deliver the Goods/Services in accordance with Clause 13. 4.2 When purchasing Gift Vouchers from the Website, the following conditions shall apply to such Purchase, as well as at the time of redeeming the Gift Voucher whether by you or a third party: 4.2.1 If the Gift Voucher is purchased as part of a Special Offer, the Gift Voucher is only redeemable against Goods and/or Services advertised by us as being part of the relevant Special Offer at the time of redeeming the Gift Voucher and not at the date of Purchase of the Gift Voucher; 4.2.2 in some circumstances the Gift Voucher must be redeemed on one sole occasion when making a Purchase and this will be made clear to you and/or third party when purchasing and redeeming the Gift Voucher; 4.2.3 where you or a third party redeems the Gift Voucher against a Purchase valued lower than the value of the Gift Voucher, please note that you will not be given a refund.